Shipping policy
The Stripes Gallery Shipping Policy
Thank you for your order at The Stripes Gallery. Please review the following information about our shipping process.
Shipping Destinations & Costs:
We are proud to offer worldwide shipping.
-
Orders over €29 qualify for complimentary standard shipping.
-
Orders under €29 incur a flat-rate shipping fee of €3.
Processing & Delivery Times:
Orders are processed and prepared for shipment within 1-3 business days after payment confirmation.
-
Europe: 5-10 business days
-
Rest of World: 7-20 business days
Please note these are estimates. Delays may occasionally occur due to customs processing or carrier logistics.
Order Tracking:
Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package‘s journey.
Shipping Address:
Please ensure your shipping address is complete and accurate. We are not liable for packages lost or delayed due to incorrect addresses provided by the customer.
Lost or Damaged Packages:
If your tracking indicates that your package is lost, or if it arrives damaged, please contact us at [email protected] within 30 days of the estimated delivery date. We will work with the carrier to resolve the issue.
Returns:
For information on returns, please see our Refund Policy above.
Comment